Refund policy

Policy

We are unable to offer a refund or exchange on customized items or final sale items.

Items can be exchanged or returned within 30 days from the original purchase date.  Please ensure all returns and exchanges are in the product's original condition with tags attached and accompanied by the original receipt.  Any product that has been washed or worn will not be accepted.  Cost of shipping items to be returned or exchanged is at the expense of the Customer.

We will give a refund for the entire purchase price, but will not refund any shipping or customs charges. Items cannot be returned or exchanged without the original receipt. The Medicine Hat Tigers are not responsible for lost or damaged items. Please contact us by sending a email at admin@tigershockey.com or calling (403) 526-2666 before shipping any returns.

If there was an error in packaging or processing please contact us by sending a email at admin@tigershockey.com or calling (403) 526-2666.