Proceedings of the 28th Annual European Conference on Cognitive Ergonomics - ECCE '10, 2010
ABSTRACT Motivation -- To support group commanders of small tactical units in information exchang... more ABSTRACT Motivation -- To support group commanders of small tactical units in information exchange and decision making while in the field, a mobile system called Commanders Dashboard is developed. Research approach -- Based on a situated Cognitive Engineering (sCE) methodology, user requirements and claims for this decision support system are specified. A prototype system is designed that presents a geographical overview, (changes in) the assignment and decision support. A first assessment of these claims is done by having four end-users interact with the prototype on a mission through a virtual environment. A qualitative analysis with questionnaires and a debriefing discussion gives insight into the ease and accuracy of decision making and user experience of the prototype. Findings -- The sCE methodology helped to establish a first---theoretical and empirical founded---decision support prototype to be iteratively improved. Users were very positive about ease of use and decision support from the system. However, auditory feedback, the amount of information presented and user trust should be improved. Research limitations/Implications -- The generalizability of the evaluation outcomes is limited because of a small number of qualitative measures and end-users. Originality/Value -- This research emphasizes that incorporating operational demands and human factors knowledge helps to improve and refine the knowledge base for the design of mobile decision support. Take away message -- Future decision support should show how tactical changes affect the Commanders options.
2014 6th International Conference on Knowledge and Smart Technology (KST), 2014
ABSTRACT During military missions, mobile devices allow information exchange between distributed ... more ABSTRACT During military missions, mobile devices allow information exchange between distributed groups of soldiers. As the context of use changes frequently and more (unstructured) information becomes available during missions, the challenge is to ensure that the right information reaches the right recipients at the right moment. This paper presents the concept of Smart Questions, a mobile, context-dependent information exchange system that matches information elements (answers) to information needs (questions). We define three use cases for this concept within the military domain: 'Soldier as sensor', 'Reach back' and 'Peer-to-peer'. Military end-users evaluated potential benefits of each use case for (future) military operations.
... Police Surveillance Jan Willem Streefkerk, Myra van Esch-Bussemakers, and Mark Neerincx ... 5... more ... Police Surveillance Jan Willem Streefkerk, Myra van Esch-Bussemakers, and Mark Neerincx ... 551559 (2002) 6. Smets, N., Te Brake, G., Lindenberg, J., Neerincx, M.: Influence of mobile map size and user capacities on situation awareness tested in a virtual environment. ...
Proceedings of the 28th Annual European Conference on Cognitive Ergonomics - ECCE '10, 2010
... Allocation in Mobile Surveillance Jan Willem Streefkerk ... Improving users' mental mode... more ... Allocation in Mobile Surveillance Jan Willem Streefkerk ... Improving users' mental model of why and how the context causes changes in decision support improves usability and ease of use, but also makes it harder to learn to operate a system (Paymans & Lindenberg, 2004). ...
... Professionals Jan Willem Streefkerk TNO Defense, Security and Safety, The Netherlands Delft U... more ... Professionals Jan Willem Streefkerk TNO Defense, Security and Safety, The Netherlands Delft University of Technology, The Netherlands Myra P. van Esch-Bussemakers TNO Defense, Security and Safety, The Netherlands ... Neerincx & Lindenberg, in press). ...
Proceedings of the 28th Annual European Conference on Cognitive Ergonomics - ECCE '10, 2010
ABSTRACT Motivation -- To support group commanders of small tactical units in information exchang... more ABSTRACT Motivation -- To support group commanders of small tactical units in information exchange and decision making while in the field, a mobile system called Commanders Dashboard is developed. Research approach -- Based on a situated Cognitive Engineering (sCE) methodology, user requirements and claims for this decision support system are specified. A prototype system is designed that presents a geographical overview, (changes in) the assignment and decision support. A first assessment of these claims is done by having four end-users interact with the prototype on a mission through a virtual environment. A qualitative analysis with questionnaires and a debriefing discussion gives insight into the ease and accuracy of decision making and user experience of the prototype. Findings -- The sCE methodology helped to establish a first---theoretical and empirical founded---decision support prototype to be iteratively improved. Users were very positive about ease of use and decision support from the system. However, auditory feedback, the amount of information presented and user trust should be improved. Research limitations/Implications -- The generalizability of the evaluation outcomes is limited because of a small number of qualitative measures and end-users. Originality/Value -- This research emphasizes that incorporating operational demands and human factors knowledge helps to improve and refine the knowledge base for the design of mobile decision support. Take away message -- Future decision support should show how tactical changes affect the Commanders options.
2014 6th International Conference on Knowledge and Smart Technology (KST), 2014
ABSTRACT During military missions, mobile devices allow information exchange between distributed ... more ABSTRACT During military missions, mobile devices allow information exchange between distributed groups of soldiers. As the context of use changes frequently and more (unstructured) information becomes available during missions, the challenge is to ensure that the right information reaches the right recipients at the right moment. This paper presents the concept of Smart Questions, a mobile, context-dependent information exchange system that matches information elements (answers) to information needs (questions). We define three use cases for this concept within the military domain: 'Soldier as sensor', 'Reach back' and 'Peer-to-peer'. Military end-users evaluated potential benefits of each use case for (future) military operations.
... Police Surveillance Jan Willem Streefkerk, Myra van Esch-Bussemakers, and Mark Neerincx ... 5... more ... Police Surveillance Jan Willem Streefkerk, Myra van Esch-Bussemakers, and Mark Neerincx ... 551559 (2002) 6. Smets, N., Te Brake, G., Lindenberg, J., Neerincx, M.: Influence of mobile map size and user capacities on situation awareness tested in a virtual environment. ...
Proceedings of the 28th Annual European Conference on Cognitive Ergonomics - ECCE '10, 2010
... Allocation in Mobile Surveillance Jan Willem Streefkerk ... Improving users' mental mode... more ... Allocation in Mobile Surveillance Jan Willem Streefkerk ... Improving users' mental model of why and how the context causes changes in decision support improves usability and ease of use, but also makes it harder to learn to operate a system (Paymans & Lindenberg, 2004). ...
... Professionals Jan Willem Streefkerk TNO Defense, Security and Safety, The Netherlands Delft U... more ... Professionals Jan Willem Streefkerk TNO Defense, Security and Safety, The Netherlands Delft University of Technology, The Netherlands Myra P. van Esch-Bussemakers TNO Defense, Security and Safety, The Netherlands ... Neerincx & Lindenberg, in press). ...
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