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Top-rated identity theft protection service
Provides up to $3 million in coverage
Multiple monitoring features including dark web, home title, and social media monitoring
All About Cookies is an independent, advertising-supported website. Some of the offers that appear on this site are from third-party advertisers from which All About Cookies receives compensation. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear).
All About Cookies does not include all financial or credit offers that might be available to consumers nor do we include all companies or all available products. Information is accurate as of the publishing date and has not been provided or endorsed by the advertiser.
The All About Cookies editorial team strives to provide accurate, in-depth information and reviews to help you, our reader, make online privacy decisions with confidence. Here's what you can expect from us:
LifeLock is an above-average identity theft protection service. It has affordable pricing (starting from $7.50/mo (billed annually) for first year), provides up to $3 million in coverage, and offers loads of identity and credit monitoring options.
After extensive testing, we think it’s worth going for the Ultimate Plus plan (LifeLock’s most extensive plan) for additional protection, including three-bureau credit monitoring, reports, and scores. Our primary drawback with LifeLock is its pricing, especially after the first year, and the features that are only available with Ultimate Plus.
Let’s explore our LifeLock identity theft protection review and see if it’s the right identity theft protection for you.
| Price | $7.50–$38.99/mo for first yr |
| # of people covered | 1 - 2 adults, up 5 kids |
| Types of identity monitoring | Identity and SSN, dark web, phone takeover, home title, social media |
| Credit monitoring | Yes |
| Credit reports | Yes — Experian, Equifax, and TransUnion |
| Credit score | Yes |
| Identity restoration services | Yes |
| Extras | Data removal services |
| 24/7 customer support | Yes |
| Details | Get LifeLock |
To review identity theft protection services, we sign up for the service several days prior to our review. This allows the service time to begin populating our dashboard with identity and credit monitoring information and send us real-time alerts. During this time, we also evaluate the service's ease of use, contact customer support, and play around with the extra features.
After spending some time with the service, we use our proprietary grading rubric which calculates a star rating based on prices, identity monitoring features, credit features, and other criteria.
To learn more about how we test, check out our full testing methodology here.
Top-rated identity theft protection service
Provides up to $3 million in coverage
Multiple monitoring features including dark web, home title, and social media monitoring
LifeLock's setup process was seamless. There’s nothing to install on a desktop computer; you can access your dashboard after logging in to your account on the LifeLock website.
As our account was being set up, LifeLock prompted us with questions about specific identity theft concerns so it could toggle these features on or off.
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The dashboard itself is simple to use and navigate. It displays the latest alerts, credit services, Identity Lock, and more on the main page but you can click through a specific section for more details.
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We like that you can customize the different categories of information you want to monitor by simply adding and editing the information straight from your account. For example, your name, SSN, and date of birth are automatically monitored. But you can also monitor your email, address, phone number, driver’s license, credit cards, bank accounts, and more.
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Overall, LifeLock had one of the most user-friendly experiences of the ID theft protection services we tested. Plus, it comes with a 30-day free trial and 60-day money-back guarantee so you can try out it for yourself with plenty of time.
LifeLock offers three different subscription plans — Standard, Advantage, and Ultimate Plus. You can receive up to $1.05 million in coverage with Standard, up to $1.2 million in coverage with Advantage, and up to $3 million in coverage with Ultimate Plus.
LifeLock’s primary services include credit monitoring, dark web monitoring, and suspicious activity alerts for your identity and Social Security number (SSN). You can also take advantage of U.S.-based identity restoration specialists if you’re dealing with an identity theft situation.
The more expensive LifeLock plans also include options like three-bureau credit reports and credit scores, financial account monitoring, and a TransUnion Credit File Lock.
Whether ID theft protection is worth it for you and your family depends on what you’re looking for. LifeLock pricing is competitive and it provides plenty of useful features. However, several features are limited to Ultimate Plus and its prices increase significantly after the first year. This is worth considering if you plan to subscribe to LifeLock long term.
LifeLock costs between $7.50–$38.99/mo for first yr. Your plan price depends on whether you pay monthly or annually, what features you need, and how many people you need covered.
LifeLock's prices are comparable to plans from other identity theft protection providers. Here are some pricing examples from a few popular competitors.
However, annual renewal prices (the price to renew after the first year) are higher than the first-year price. To renew a LifeLock Standard annual plan after the first year costs $124.99, which is about $10.40/mo. So it’s still cheaper overall to go with an annual plan if you know you want the subscription to last at least a year.
Note that paying annually costs less per month compared to paying monthly. We've broken down LifeLock's monthly and annual costs for its individual plans below.
| Plan | 1-month cost | 1-year cost |
| Standard Individual | $11.99/mo for first year | $7.50/mo (billed annually) for first year |
| Advantage Individual | $22.99/mo for first year | $14.99/mo (billed annually) for first year |
| Ultimate Plus Individual | $34.99/mo for first year | $19.99/mo (billed annually) for first year |
Norton also provides family plans for LifeLock, which offer all the same features. You still have the option of Standard, Advantage, or Ultimate Plus plans, but you can choose to buy them for two adults or two adults and up to five children.
Similar to the individual plans, you can lower your overall monthly price by paying for your subscription by the year. Keep in mind that the first year is typically cheaper; you will probably have to renew at a higher price.
| Plan | 1-month cost | 1-year cost |
| Standard Family With Kids | $35.99/mo for first year | $18.49/mo (billed annually) for first year |
| Advantage Family With Kids | $57.99/mo for first year | $29.99/mo (billed annually) for first year |
| Ultimate Plus Family With Kids | $79.99/mo for first year | $38.99/mo (billed annually) for first year |
LifeLock has three plan tiers: Standard, Advantage, and Ultimate Plus. The Standard plan largely includes identity and SSN monitoring, credit monitoring with Equifax, and identity restoration services like dedicated specialists and stolen wallet protection. You'll also receive up to $1.05 million in identity theft insurance.
The Advantage plan adds credit reports and scores, activity alerts on your credit, checking, and savings accounts, and identity lock. You'll also receive an increased amount of up to $1.2 million in identity theft insurance.
Finally, the Ultimate Plus plan adds three-bureau credit monitoring, scores, and reports, additional monitoring for your home title, social media accounts, and more. You'll also receive up to $3 million in identity theft insurance.
View the features included with each tier in the table below.
| Plan | Standard | Advantage | Ultimate Plus |
| SSN monitoring | |||
| Financial account monitoring | |||
| Identity theft insurance | Up to $1.05 million | Up to $1.2 million | Up to $3 million |
| Credit monitoring | Yes — Equifax | Yes — Equifax | Yes — Experian, Equifax, and TransUnion |
| Credit reports | Yes — Equifax | Yes — Experian, Equifax, and TransUnion | |
| Credit score | |||
| Credit lock | |||
| Identity restoration services | |||
| Dark web monitoring | |||
| Social media monitoring | |||
| Home title monitoring | |||
| USPS address change alerts |
LifeLock provides plenty of useful features, especially if you opt for the Ultimate Plus. This includes general credit monitoring of up to three credit bureaus, but you can also monitor financial transactions, social media accounts, dark web activity, and others.
Unfortunately, several features are limited to LifeLock Ultimate Plus. You won't get three-bureau credit monitoring, credit scores, or reports unless you opt for the highest tier. You also won't get any financial transaction monitoring with LifeLock Standard, just identity and SSN monitoring.
LifeLock helps protect you against these identity theft situations:
Monitoring services provide alerts to help you act quickly when keeping your identity protected.
LifeLock provides these types of alerts (availability may depend on your specific plan):
Phone takeover monitoring: Monitors for any suspicious activity regarding your phone number.
LifeLock primarily uses Equifax for its credit monitoring services, so that’s the only bureau you’ll have access to on the LifeLock Standard and Advantage Plans. The Ultimate Plus plan monitors Equifax, Experian, and TransUnion.
LifeLock uses credit monitoring to alert you if any new credit inquiries are made in your name, and you can see a list of inquiries straight from the Credit Services tab on the dashboard. If you don’t recognize an inquiry, you can dispute it by selecting “Report an Inaccuracy.”
But it could still be worth using a paid credit monitoring service like Norton LifeLock because it could help you recover more quickly from different identity theft situations.
With LifeLock Standard And Advantage, you'll get unlimited access to your Equifax credit report and score, meaning you can check your report on a daily basis rather than once per year. Access to other credit reports is still limited to an annual check.
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One reason we recommend the Ultimate Plus plan is because it offers three-bureau credit monitoring, reports, and scores. We tested with the Ultimate Plus plan and were able to view our TransUnion and Experian scores and reports almost immediately, but it could take several days for those to populate.
You typically need a credit score of at least 661 to qualify for top credit products, but having an excellent score of 781 or higher is even more preferred.
All LifeLock plans include identity restoration services. You'll receive a personal, U.S.-based restoration specialist who can help you resolve fraudulent activity.
You'll also receive stolen wallet protection. LifeLock will help you cancel or replace credit cards, driver's license, and other personal documentation if your wallet is missing.
There's also LifeLock's identity theft insurance offerings. Depending on your plan, you'll receive anywhere from $1.05 million to $3 million in coverage for stolen funds reimbursement, personal expense reimbursement, as well as lawyers and experts.
Identity restoration support is available via phone. You can contact them Monday through Friday, from 6:00 a.m. to 5:00 p.m. EST. You can find all this information on the Restoration tab in your dashboard.
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LifeLock is primarily focused on identity monitoring and credit features. However, all LifeLock plans include Norton Privacy Monitor.
Norton Privacy Monitor scans common data broker and people-search websites for your personal information. It will provide you with step-by-step guidance on how to request removals of your information.
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LifeLock logs any data that you give it, which could be a lot since it is a service that provides identity theft protection. LifeLock can’t monitor something if it doesn’t have enough information, so the more information it has, the better.
When signing up for Norton LifeLock, you have to provide your name, email address, phone number, birth date, and SSN. Depending on what you want monitored, you might have to connect bank accounts, social media accounts, investment accounts, and as well as others.
Fortunately, only LifeLock appears to use your personal information to provide you with its services. According to its privacy policy, Norton doesn’t sell your personal information.
Note, however, that Norton LifeLock might have to share your information for certain features to work correctly. It may disclose personal data about you (with your consent) to the following groups:
This is common for identity theft protection services, as they sometimes use other providers for specific purposes.
LifeLock also shares personal data for marketing and other purposes, which we weren't as pleased about. You do have the right to opt-out of sharing your personal data for advertising by selecting the privacy settings link in the Norton footer.
Note also that LifeLock offers two-factor authentication (2FA) as an option in your account settings; it’s not turned on by default. It’s easy to set up and provides an added layer of security, which we like.
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You can access your Norton LifeLock account by using a web browser on any compatible device, such as a computer or tablet. Or you can use the LifeLock Identity by Norton app on your compatible smartphone.
The LifeLock Identity Android app has an excellent 4.6 out of 5 rating on the Google Play Store, while the LifeLock Identity iOS app has a 4.8 out of 5 rating on the Apple App Store.
Previously, the iOS app was rated slightly lower than the Android app, so we took it for a test run. We found it was easy to set up and log in, and it had a clean, intuitive interface. We didn’t notice anything too different from using Norton LifeLock on the app versus a web browser other than the screen size.
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Norton provides multiple customer support options.
We typically prefer using live chat features to talk to customer service representatives, as they’re often a quick and easy way to get answers to our questions. When we contacted chat support, the chatbot let us know that it could take anywhere from 10 to 20 minutes to receive a response due to a high volume of messages.
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It ended up taking about 20 minutes to receive a response. We asked about LifeLock's encryption, since it wasn't specified in its policy. The agent was quick to respond and willing to continue helping us if needed.
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There are a lot of strengths to LifeLock, but it's not the only option on the market. We've compiled a list of alternatives with budget-friendly plans, extensive features, great customer support, and more to consider if you're still on the fence:
| Service | 
|
|
|
| Price | Starts at $12.00/mo (billed annually) | Starts at $14.95/mo | Starts at $7.20/mo |
| # of people covered | 1 - 5 adults, unlimited kids | 1 - 2 adults, unlimited kids | 1 - 5 adults, unlimited kids |
| Types of identity monitoring | Identity and SSN, account breach, home and auto title, criminal and court records | SSN, dark web, social media, public records, court records, address change | Dark web, high-risk, bank account, social media, credit and debit card |
| Credit monitoring | |||
| ID theft insurance | Up to $1 million | Up to $3 million | Up to $1 million |
| Identity restoration services | |||
| Details | Get Aura | Get IDShield | Get Identity Guard |
LifeLock's Ultimate Plus plan may be worth it if you are looking for the most extensive monitoring and protection against identity theft, home title theft, and other forms of fraud. Other plans might not be as beneficial because you only get one-bureau credit monitoring and fewer monitoring features overall.
They’re the same thing. LifeLock used to be its own company but was acquired by Symantec in 2017, and its name was changed. You can still purchase LifeLock as a standalone product for identity theft protection, or you can include it with your purchase of other Norton products like the Norton 360 cybersecurity suite.
LifeLock Standard and LifeLock Advantage, the lower-priced LifeLock plans, only include credit monitoring with one credit bureau. You must purchase the more expensive LifeLock Ultimate Plus plan if you want credit monitoring with all three major credit bureaus — Experian, Equifax, and TransUnion.
LifeLock Junior is available for children under 18, starting at $5.99/mo for the first year. LifeLock members can add a LifeLock Junior membership to an existing adult membership.
LifeLock costs range from $7.50–$38.99/mo for first yr depending on which tier plan you opt for and how many people you wish to cover with your plan. Note that these prices increase after the first year.
We think Norton LifeLock provides an above-average identity protection service based on our testing and research. The Ultimate Plus plan easily provides the best monitoring solutions of their available options because you get three-bureau monitoring and up to $3 million in coverage.
We also found that LifeLock is generally affordable when compared to other popular providers, especially if you choose an annual plan. Just take note of the price increase after the first year and the features you need if you decide for a plan lower than Ultimate Plus.
If you're not sure LifeLock is the right service for you, take a look at our guide to the best identity theft protection companies. You can also review how LifeLock compares:
Top-rated identity theft protection service
Provides up to $3 million in coverage
Multiple monitoring features including dark web, home title, and social media monitoring
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