Venky Rao

Natick, Massachusetts, United States Contact Info
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Articles by Venky

  • Dis-aggregated Hardware

    Dis-aggregated Hardware

    This post focuses on dis-aggregated hardware follows my earlier post Open Source Networking: a hierarchical approach…

  • Open Source Networking: a hierarchical approach

    Open Source Networking: a hierarchical approach

    I have been extremely fortunate to be part of several network cloudification projects over the past 18-24 months. It's…

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Experience & Education

  • IBM

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Licenses & Certifications

Projects

  • Retain and Delight Your Customers by Applying IBM Predictive Customer Intelligence

    What if you knew which customers would most likely respond to a campaign or marketing promotion? Or knew which customers are at risk for attrition and if given the chance could provide retention offers that significantly reduced the risk of customer attrition? What if you knew the best cross-sell/up-sell opportunities with your customers? What if you and your organization knew the best action to take with each customer right now? How would it help your business if you knew each customer’s…

    What if you knew which customers would most likely respond to a campaign or marketing promotion? Or knew which customers are at risk for attrition and if given the chance could provide retention offers that significantly reduced the risk of customer attrition? What if you knew the best cross-sell/up-sell opportunities with your customers? What if you and your organization knew the best action to take with each customer right now? How would it help your business if you knew each customer’s lifetime value? What if you could easily find ways to increase customer repeat visits and grow loyal and profitable relationships? What if you had a way to deliver a smarter, personalized, seamless customer experience regardless of the channel?

    For many customer-centric organizations, having a solution to these questions would be a dream come true. For many organizations, creating positive and memorable customer experiences is a goal they are still striving toward. The now well established age of the empowered customer has many organizations scrambling to relate to each individual customer on their terms with customized offers that fit their needs and desires. Many organizations understand that in order to retain, grow, and acquire customers, they must improve their interactions with the customer and build strong knowledge-based relationships with customers.

    This IBM® Redguide® publication introduces the IBM Predictive Customer Intelligence solution and highlights the business value of the solution. It provides a high-level architecture and identifies key components of the architecture. The guide includes real-world customer case studies of implemented solutions in various industries.

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Honors & Awards

  • IBM Hundred Percent Club

    IBM

    Inducted into the 2014 IBM Hundred Percent Club.

  • Manager's Choice Award 2014

    IBM

    Awarded for the practice "Share Expertise" and for developing an exceptional demonstration of Watson Analytics.

  • Site Leadership & Engagement Council Award 2014

    IBM

    Awarded for the practice "Show Personal Interest" and support of IBM's 1-3-9 practices.

  • Manager's Choice Award 2014

    IBM

    Awarded for the practice "Share Expertise" and for great work at IBM Insight 2014.

  • Manager's Choice Award - 2014

    IBM

    Awarded for the practice "Share Expertise" and for driving pipeline growth and closing sales opportunities.

  • IBM Hundred Percent Club

    IBM

    Inducted into the 2013 IBM Hundred Percent Club.

  • IBM Thought Leader (Level 3 Certified IT Specialist)

    IBM

    The IBM Thought Leader Certification is the highest level of accreditation for IBM technical sales and consulting employees. It is a Peer, Management, and Board reviewed certification of technical aptitude backed by real life customer deployments.

  • IBM Business Analytics North America Sales 2013 Winner

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  • 2013 Advanced Analytics Technical Sales Rookie of the Year

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  • Advanced Analytics Technical Sales MVP 3Q 2013

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Languages

  • Hindi

    Native or bilingual proficiency

  • Kannada

    -

  • English

    Native or bilingual proficiency

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