“I came to know Luigi during my tenure as the Area Manager at Alitalia in San Francisco. We formed a partnership, unique in Alitalia in the USA at the time, in which the sales team and the airport team were honed into one large cross functional team, which helped our sales efforts as well as improved the operation. In fact, during Luigi's tenure, his station had the highest passenger satisfaction ratings in the entire Alitalia network, along with the the highest on-time performance (turn around times) in North America. His passion for his work and his love of aviation were evident in the manner in which he led his team. His vast knowledge of the airport operational environment combined with his skill at mentoring and developing his people created an atmosphere which was reflected in the strong positive attitude and professionalism of our front line staff toward our customers. In the stressful environment which can be an airport operation, I cannot underscore enough the depth of that achievement. Luigi's leadership was also evident in our transition into the new International Terminal in San Francisco. He ran practice operations in the new terminal every day after the flight departure in the weeks before the terminal opened. This not only made the agents proficient in their new working environment, but comfortable, which made the transition seamless and the transition a positive experience for our passengers. It is a privilege to have worked with him and USAirways is lucky to have him. He will do great things there; of this I am certain. David L. Lamb, ITC former Manager, Client Relationship Relationship Center SFO (Area Manager), Alitalia Airlines 1998-2002”
Los Angeles, California, United States
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September is Hunger Action Month and today Delta Air Lines, in cooperation with Central Texas Food Bank, had the honor to serve in the fight against…
September is Hunger Action Month and today Delta Air Lines, in cooperation with Central Texas Food Bank, had the honor to serve in the fight against…
Liked by Luigi Taliercio
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Nothing makes me happier than connecting with our frontline, and over the past year I’ve been traveling to our stations around the country with a…
Nothing makes me happier than connecting with our frontline, and over the past year I’ve been traveling to our stations around the country with a…
Liked by Luigi Taliercio
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English
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Italian
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Ringing in the end of summer with a final safety lesson and a party! Some of our SCRUB team at Chicago O'Hare took part in CPR training last month…
Ringing in the end of summer with a final safety lesson and a party! Some of our SCRUB team at Chicago O'Hare took part in CPR training last month…
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We’re partnering with Uber to bring the benefits of safe, reliable, autonomous driving to even more people. Starting next year, following the launch…
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Unifi #TeamIAH rocking it with the ontime departure on our headstart Frontier Airlines flight from Houston Airport System to Denver International…
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I'm humbled to share that Unifi has won the prestigious 2024 Brandon Hall Group HCM Award for Best in Performance Management! This remarkable…
I'm humbled to share that Unifi has won the prestigious 2024 Brandon Hall Group HCM Award for Best in Performance Management! This remarkable…
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The commercial aviation community is resilient and committed. Professionals across all disciplines put aside personal feelings and challenges to…
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