Kenyon Crowley, PhD, MBA, MSc, CPHIMS

Washington DC-Baltimore Area Contact Info
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Creating better value and outcomes across the Federal health space through advanced…

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Experience & Education

  • Accenture Federal Services

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Licenses & Certifications

Volunteer Experience

  • Advisory Board Member

    UMUC HIMS Advisory Board

    - Present 9 years 7 months

    Education

Publications

  • A Novel Deep Learning System for Patient Disease Extraction in Clinical Notes

    7th Big Data and Analytics Education Conference

  • Beyond tracking: The benefits of contextual annotation in a diabetes digital therapeutic

    American Diabetes Association's 79th Scientific Sessions

  • Early Engagement Measures Can Accurately Identify Users at Risk of Abandoning Digital Therapeutics in Type 2 Diabetes

    2019 Annual Research Meeting of AcademyHealth

  • Emerging Research Topics and Gaps in Health Information Technology and Analytics

    Academy Health Annual Research Meeting 2019

  • A Novel Approach to Assess Patient Burden Using Data from a Digital Therapeutic for Type 2 Diabetes Predicts Glucose Outcomes

    31st Association for Psychological Science Annual Convention

  • Patient Disease Identification in Clinical Notes

    2018 IEEE International Conference on Healthcare Informatics

    This poster presents an innovative model for patient disease identification from clinical notes. A Convolutional Long-Term Short-Term Memory (CLSTM)-Attention model leverages the rich contextual information and learns the features automatically to extract the disease information of patients. Preliminary evaluation verified the effectiveness of the approach.

    See publication

  • The Public Health Information Technology Maturity Index: An Approach to Evaluating the Adoption and Use of Public Health Information Technology

    Frontiers in Public Health Services and Systems Research

    Background: Public health information technology (PHIT) has the potential to improve the effective and efficient use of information in achieving public health objectives. Information technology maturity models have been extensively used in other domains to guide information technology assessment and planning, but an information technology maturity model tailored for public health departments has heretofore been unavailable.
    Methods: An extensive literature review and content analysis was…

    Background: Public health information technology (PHIT) has the potential to improve the effective and efficient use of information in achieving public health objectives. Information technology maturity models have been extensively used in other domains to guide information technology assessment and planning, but an information technology maturity model tailored for public health departments has heretofore been unavailable.
    Methods: An extensive literature review and content analysis was conducted of information system adoption, use, and maturity in general and in the public health systems and services research context in particular. Primary data were collected through staff interviews (61), staff observations (16), patient focus groups (3), and staff surveys (3) over the course of a multi-year technology implementation, including pre- and post-implementation of an electronic health record system at a large suburban public health department. Data were analyzed using qualitative and quantitative methods to extract potential categories for inclusion in the index. A Delphi exercise whose panelists included experts from state and local public health departments and national multi-stakeholder groups was conducted.
    Results: A Public Health Information Technology Maturity Index, questionnaire, and scoring guide were created. The Maturity Index consisted of four primary categories: Scale and Scope of PHIT Use; PHIT Quality; PHIT Human Capital, Policy and Resources; and, PHIT Community Infrastructure, along with fourteen subdimensions.
    Implications: The PHIT Maturity Index represents a practical approach to aid public health system stakeholders, notably health departments, in the evaluation of their information technology deployment decisions. As benchmark data become available, it will enable comparative assessment and possible linking of information technology maturity and multi-agency interoperability to population health outcomes.

    Other authors
    See publication

  • Designing Consumer Health IT: A Guide for Developers and Systems Designers

    AHRQ

    Recommendations included in the guide are either general guidance for designers and design teams that can be applied to the process of designing and developing a product; or specific to a design phase such as idea generation, identification of end users, testing and commercialization.

    Other authors
    • Team members from Westat, University of Wisconsin and University of Chicago
    See publication

  • Leveraging the Air Force HSDW for Transformational Healthcare Research: An Action Agenda

    The Air Force Medical Service (AFMS) has developed the Health Services Data Warehouse (HSDW) using clinical and administrative data assets from across the Military Health System. This data has been characterized as “America’s undiscovered lab” for conducting innovative biomedical and health services research. CHIDS is working to help define and enable the technical, policy and other components to support this research program, and create opportunities for the scientific community to use this…

    The Air Force Medical Service (AFMS) has developed the Health Services Data Warehouse (HSDW) using clinical and administrative data assets from across the Military Health System. This data has been characterized as “America’s undiscovered lab” for conducting innovative biomedical and health services research. CHIDS is working to help define and enable the technical, policy and other components to support this research program, and create opportunities for the scientific community to use this resource via the Health Informatics Research Initiative (HIRI) to accelerate the transformation of healthcare using advanced healthcare analytics.

    Other authors
    • Ritu Agarwal
    • Albert Bonnema
    • David Carnahan
    • Ahmed Calvo
    • Seth Eisen
    • Iain Sanderson
    See publication

  • HIMSS Electronic Medical Records Adoption Model (EMRAM) Stage 6 Achievement – A First-hand Account

    Assessment of 60% of organizations that reached EMRAM Stage 6; Synthesis of lessons learned from interviews with those organizations CIO's and/or CMIO's.

  • Assessing Success in Health IT Adoption: Metrics and Data

    ASPE

    Researched and developed variety of metrics for measuring the adoption and impact of health information technologies

    Other authors
    • Sid Schneider
    • Corey Angst
    • Westat

Projects

  • AI and Machine Learning Applications for Digital Therapeutics Data

    - Present

  • Artificial Intelligence Health Insights Lab

    - Present

    The Center for Health Information and Decision Systems (CHIDS) at the University of Maryland’s Robert H. Smith School of Business will collaborate with Inovalon to expand applications of machine learning and neural network solutions within the predictive analytic components of the Inovalon ONE™ Platform.

    The partnership was announced by Inovalon, a leading technology company providing advanced, cloud-based platforms empowering a data-driven transformation from volume-based to value-based…

    The Center for Health Information and Decision Systems (CHIDS) at the University of Maryland’s Robert H. Smith School of Business will collaborate with Inovalon to expand applications of machine learning and neural network solutions within the predictive analytic components of the Inovalon ONE™ Platform.

    The partnership was announced by Inovalon, a leading technology company providing advanced, cloud-based platforms empowering a data-driven transformation from volume-based to value-based models across the healthcare ecosystem.

    “We are at a tipping point for harnessing diverse data sources and utilizing advanced artificial intelligence capabilities to transform healthcare in ways we had not imagined in the past,” said Ritu Agarwal, a participating researcher and the Robert H. Smith School’s senior associate dean for research. “The ability to collaborate with an industry leader such as Inovalon provides further validation of application and measurable impact of this initiative.”

    “We are very pleased to be collaborating with UMD’s CHIDS, pioneers in the study of digitally enabled health system transformation and known for its thought leadership and research collaborations,” said Eric Sullivan, senior vice president, innovation and data strategies at Inovalon. “Leveraging insights from the collaboration with UMD, Inovalon will continue to deliver innovative industry-leading capabilities within the Inovalon ONE™ Platform as we focus on delivering highly differentiated capabilities to the healthcare marketplace.”

  • Public Health and Primary Care Integration through Enhanced Public Health Information Technology (PHIT): Maturity Model for Behavioral Health

    - Present

    The quality, cost and effectiveness of population health management in communities nationwide is critically dependent on effective coordination across primary care and public health organizations. Public health information technology (PHIT) provides unique opportunities for improved integration and coordination across public health systems and primary care providers. Limited evidence and understanding currently exists to aid communities in determining how effective their PHIT systems are for…

    The quality, cost and effectiveness of population health management in communities nationwide is critically dependent on effective coordination across primary care and public health organizations. Public health information technology (PHIT) provides unique opportunities for improved integration and coordination across public health systems and primary care providers. Limited evidence and understanding currently exists to aid communities in determining how effective their PHIT systems are for achieving care coordination. A primary objective of this project is to develop and validate an evidence-based PHIT Maturity Index to guide improvements in the usefulness, efficiency and outcomes of technology-mediated strategies for public health and clinical care program integration. The project will focus on behavioral health across a racially diverse underserved population and investigate integration across multiple PHIT systems including electronic health records (EHRs), public health reporting (PHR) data systems (such as surveillance systems); and ancillary systems (such as health information exchanges). The project is led by senior researchers and administrators from the University of Maryland, Montgomery County Department of Health and Human Services (MCDHHS), and the Primary Care Coalition of Montgomery County (PCC), and in coordination with the Chesapeake Regional Information System for Our Patients (CRISP) and Maryland’s State Health Improvement Process (SHIP). Funding provided by the Robert Wood Johnson Foundation.

  • Precision Behavioral Interventions - DiaSocial and Tailoring Algorithms

    - Present

    Mobile technologies provide unprecedented opportunities for patients to engage with physicians and other peer patients and self-manage for disease management. However, there is no guarantee that the social and self-management produces desirable outcomes for all patients. Despite their increasing popularity, most behavioral intervention programs use a “one size fits all” approach, and individual patient’s psychological characteristics are seldom taken into account. As a result, social engagement…

    Mobile technologies provide unprecedented opportunities for patients to engage with physicians and other peer patients and self-manage for disease management. However, there is no guarantee that the social and self-management produces desirable outcomes for all patients. Despite their increasing popularity, most behavioral intervention programs use a “one size fits all” approach, and individual patient’s psychological characteristics are seldom taken into account. As a result, social engagement and health self-management support, if not carefully designed, can be ineffective or even backfire for certain patients. This highlights the urgent need for personalized and adaptable smart social engagement and self-management support technologies for disease that are guided by patient's individual differences, including psychological, clinical, behavioral, health literacy, and sociodemographic differences and the respective temporal patterns of information needs and intervention style.

    The project is being conducted in collaboration with CHIDS, the University of Maryland Medical School, UMD Department of Psychology, Fraunhofer Center for Experimental Software Engineering and the Baltimore Veteran's Administration.

  • Evaluation and Innovation of Predictive Modeling for Healthcare Improper Billing Prevention

    -

    CHIDS and CNSI of Gaithersburg, Md., have formed a partnership that marries innovation from industry with scientific research to reduce health care billing fraud, waste and abuse. This rampant problem creates excessive costs in the health care system and negatively impacts patient care, prompting the need for effective IT solutions to detect improper billing. CNSI’s ClaimsSure® solution can analyze sets of big data to detect fraud, waste and abuse and assess a health care claim’s risk, driving…

    CHIDS and CNSI of Gaithersburg, Md., have formed a partnership that marries innovation from industry with scientific research to reduce health care billing fraud, waste and abuse. This rampant problem creates excessive costs in the health care system and negatively impacts patient care, prompting the need for effective IT solutions to detect improper billing. CNSI’s ClaimsSure® solution can analyze sets of big data to detect fraud, waste and abuse and assess a health care claim’s risk, driving efficiency and cost savings through predictive probability analysis. Researchers at CHIDS will collaborate with CNSI engineers to conduct a series of technical, operational and economic assessments to explore ClaimsSure’s® modeling approach and effectiveness. The partnership aims to advance performance through scientific research for model technical excellence, system-wide impact assessment, and for the behavioral aspects of using the ClaimsSure® product. Through this partnership, CNSI and CHIDS hope to better understand the ability of analytical software to enable improved health care quality outcomes through IT innovation across the public sector.

  • Development of a Model Electronic Health Record Format for Children

    -

    Electronic health records (EHRs), when fully implemented well, are comprehensive systems that support the health record-related needs clinicians and all their patients. Unfortunately, for a variety of reasons, EHR systems often do not adequately support the provision of health care to children. The project goal is to develop a Model EHR Format for children, which specifies: A minimum set of data elements; Applicable data standards; Usability; Functionality; and, Interoperability requirements…

    Electronic health records (EHRs), when fully implemented well, are comprehensive systems that support the health record-related needs clinicians and all their patients. Unfortunately, for a variety of reasons, EHR systems often do not adequately support the provision of health care to children. The project goal is to develop a Model EHR Format for children, which specifies: A minimum set of data elements; Applicable data standards; Usability; Functionality; and, Interoperability requirements. Then, to demonstrate that it can be readily used, and package it in a way that facilitates broad incorporation into EHR systems.

    Other creators
    • Westat
    • AAP
    • AAFP
    • Duke
    • Intermountain Health Care
    See project

  • Designing Consumer Health IT: A Guide for Developers and Systems Designers

    -

    AHRQ has published Designing Consumer Health IT: A Guide for Developers and Systems Designers, which was developed to highlight key strategies that have been used to produce outstanding consumer IT products that may be extensible to consumer health IT products. The guide presents 10 recommendations as a way to introduce new approaches to consumer health IT developers and companies that want to increase sales and better satisfy customers.

    Other creators
    • Westat
    • University of Wisconsin
    See project

  • Innovate 4 Healthcare Challenge

    -

    The Challenge was founded on the belief that health outcomes can be improved through more fully engaging patients with self-management of their health and with their healthcare professional. Recognizing that patient engagement and enhanced patient-provider communication is critical to improving healthcare quality while simultaneously reducing cost, policy makers in the United States and globally have issued a broad call for more patient-centric healthcare systems.

    With several trends…

    The Challenge was founded on the belief that health outcomes can be improved through more fully engaging patients with self-management of their health and with their healthcare professional. Recognizing that patient engagement and enhanced patient-provider communication is critical to improving healthcare quality while simultaneously reducing cost, policy makers in the United States and globally have issued a broad call for more patient-centric healthcare systems.

    With several trends foreseen such as a growing aging population, reduced number of health care providers and underserved markets, along with growing health care costs and fragmented access to information, information technologies can play a vital role in facilitating systemic improvements. The past few years have witnessed the emergence of a growing number of nascent solutions that will bring us closer to patient-centered healthcare. However, what is lacking is a major breakthrough idea that will question existing assumptions about patient- provider engagement and offer a novel and innovative solution to this issue. In order to be sustainable and generate interest from investors, the innovation needs to be sustainable through an appropriately crafted business model.

    The Challenge and opportunity is to derive a Solution (set of tools, processes and technologies coupled with a business strategy) that can benefit the patient via a strengthened connection with the health care provider which delivers demonstrable improvements in patient metrics. The primary metric is patient health outcomes, and secondary metrics which may influence patient health and wellbeing.

    Other creators
    • Johnson and Johnson
    • ONC
    See project

  • Optimizing the Value of Social Media in Healthcare Finance and Delivery

    -

    Social media have the potential to influence every aspect of healthcare delivery. It is not just necessary, but imperative, for health plans to proactively develop a social media strategy. This includes identifying and articulating the value proposition of social media, crafting an action plan, and leveraging the power of social media for future success. Working with a leading payer organization, CHIDS provided a detailed analysis of social media applied to the healthcare domain. CHIDS…

    Social media have the potential to influence every aspect of healthcare delivery. It is not just necessary, but imperative, for health plans to proactively develop a social media strategy. This includes identifying and articulating the value proposition of social media, crafting an action plan, and leveraging the power of social media for future success. Working with a leading payer organization, CHIDS provided a detailed analysis of social media applied to the healthcare domain. CHIDS conducted an environmental scan of the relevant literature, focusing on understanding social media uses, identifying benefits and challenges of engaging in social media, and identifying best practices of engaging in social media. CHIDS also conducted interviews with firm stakeholders across a number of business units during October 2011. The background report summarized the findings of the environmental scan, the interviews findings and proposes an initial road map for implementing a social media strategy at partner organization.

    Other creators

Honors & Awards

  • 2023 Change Agent Award for Federal Health IT

    FORUM (formerly FedHealthIT)

    Recognizes and honors disruptors that are leading and transforming Federal information technology, nominated and selected by industry peers.

  • Most Outstanding Paper by UMD iSchool Doctoral Student for 2016-2017 Academic Year

    University of Maryland College of Information Sciences

    Awarded for
    Crowley K, Gold RS, Bandi S, Agarwal R. The Public Health Information Technology Maturity Index: an approach to evaluating the adoption and use of public health information technology. Front Public Health Serv Sys Res 2016; 5(2):26–33. DOI: 10.13023/FPHSSR.0502.05.

  • Design Challenge Champion

    Association for Information Science and Technology (ASIS&T)

    News release: http://ischool.umd.edu/news/ischool-doctoral-student-part-winning-team-asist-student-design-competition

  • Dean's Fellowship

    University of Maryland iSchool

  • Champion and Team Captain of American Public Health Association Codeathon for Implementing the ACA

    American Public Health Association

    Diamondback article: http://www.diamondbackonline.com/news/national/university-of-maryland-team-places-first-in-affordable-care-act/article_5adca7ba-5720-11e3-b864-0019bb30f31a.html

  • HIMSS Merit Scholarship Winner

    HIMSS

Organizations

  • HIMSS, Academy Health, American Telemedicine Association Venture Forum Reviewer

    -

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