Niharika Hariharan

With every new year, comes an array of new trends, ways of thinking and designing. This SODA Social will be uncovering what’s hot and what’s not for Design trends in 2019. This event will give you the opportunity to engage with design professionals and determine how you can incorporate a modern edge in your creative design in 2019.

Today’s businesses are heavily challenged by highly connected, critical customers with constantly changing lifestyle and needs who disrupt existing business models and force companies to reinvent their core business. Today more than ever companies need to adapt their services to their customers’ way of living. Customers demand full-service brands and companies with seamless service experience. Full transparency and flawless fulfilment processes, both offline and online, will be a necessity to… Show more

Today’s businesses are heavily challenged by highly connected, critical customers with constantly changing lifestyle and needs who disrupt existing business models and force companies to reinvent their core business. Today more than ever companies need to adapt their services to their customers’ way of living. Customers demand full-service brands and companies with seamless service experience. Full transparency and flawless fulfilment processes, both offline and online, will be a necessity to stay competitive and stay in business.

To adapt to this new reality, companies need to innovate continuously. For successful innovation insight in customers’ needs is key. Although big data is easy to get, the real challenge is to put yourself in the mind of the customer. A nice-looking app developed without the customers’ needs in mind is a useless app. A stylish fashion shop is unattractive if shoppers cannot find their desired products.

A growing number of companies invite designers to help them with this major challenge. Focused on solving problems for real people. The number of Chief Design Officers is increasing rapidly. This event brings together two disciplines that normally don’t interact. Business and design. Show less

This talk focussed on how service design can add tangible business value to organisations. While customer or user centric thinking is key to design (design is about adding value to humanity), the focus of this discussion was to provide organisations guidance on how to set up a design team that can not just effect culture, space and business offering, but also define new ways of measuring value.

When we think of designing for the future, we imagine it driven by science and technology. We look ahead; we imagine and create things that have never been thought of before. While it is essential to look forward, we also need to look back to understand the context of the social fabric we are creating.

What are the services and experiences have sustained the test of time and why? What can we learn from them and how can we continue to create services that will continue to live, evolve and… Show more

When we think of designing for the future, we imagine it driven by science and technology. We look ahead; we imagine and create things that have never been thought of before. While it is essential to look forward, we also need to look back to understand the context of the social fabric we are creating.

What are the services and experiences have sustained the test of time and why? What can we learn from them and how can we continue to create services that will continue to live, evolve and adapt to the futures we create.

Religion is the oldest service and one that will continue to evolve as we create the world of tomorrow. It is an eco-system designed through careful consideration for people to engage, buy and use.

Dissecting and understanding religion(s) could possibly enable any designer, thinker and maker to approach services and human centric methodologies with greater insight and empathy. Show less

Digital Shoreditch is a unique community celebrating the outstanding creative, technical and entrepreneurial talent of the UK, Europe and beyond.

The aim of my talk at Digital Shoreditch was to ask raise three key questions:
1. What can service design learn from religion?
2. What are the service principles upon which religion is founded across cultures and geographies?
3. How might service design methodologies evolve in the future?

It draws comparison between the way we… Show more

Digital Shoreditch is a unique community celebrating the outstanding creative, technical and entrepreneurial talent of the UK, Europe and beyond.

The aim of my talk at Digital Shoreditch was to ask raise three key questions:
1. What can service design learn from religion?
2. What are the service principles upon which religion is founded across cultures and geographies?
3. How might service design methodologies evolve in the future?

It draws comparison between the way we design and understand people and systems today versus how the same was considered centuries ago.
It aims to critically scrutinize the process of service design and encourage new thought into this approach. Show less

An Arts Foundation is a series of six short filmed interviews with a diverse group of individuals, including a CEO of a new technology research organisation, a psychoanalyst and a priest, who have all gone through an art school education but have shifted career-path later in life for various reasons.
Some were artists for some time, while others realized straight away they needed different jobs to make a living. The six An Arts Foundation films tell their stories, exploring how their art… Show more

An Arts Foundation is a series of six short filmed interviews with a diverse group of individuals, including a CEO of a new technology research organisation, a psychoanalyst and a priest, who have all gone through an art school education but have shifted career-path later in life for various reasons.
Some were artists for some time, while others realized straight away they needed different jobs to make a living. The six An Arts Foundation films tell their stories, exploring how their art school education has had an influence on the their career and how it had given them a solid backbone to work in a variety of industries and roles. Show less

Dichotomy of Designing Journeys highlights a more dynamic approach to creating journeys to develop sustainable services.