Contact Us
If you’re experiencing issues with the apps, please first ensure your app is up-to-date as we periodically release fixes with new versions. You can download the latest versions of the apps from here:
- iOS
- Android
- Desktop Apps (requires Pocket Casts Plus)
Next, please see if you might find a solution for your issue in our help guides.
Should you need further assistance, and:
You’re a podcast creator, author, or host
Please email us with as much information about your issue as possible, including your podcast’s feed URL.
You’re a Pocket Casts Plus user or have questions about
becoming one
Please reach out from the apps:
- iOS and Android – Profile > Help & Feedback > Get in touch
- Web and desktop apps – Profile > Settings > Help > Send Feedback
If reaching out from the app is not possible, however, you can email us instead.
You’re not a Pocket Casts Plus user
You can post a question or search for answers in the Pocket Casts forum.
The community and members of our team will be there to help you out!
When contacting Pocket Casts’ support team, feel free to include any screenshots and/or screen recordings of issues you’re experiencing in the app. This can help our team better understand and troubleshoot the problem.