Service Under Maintenance
Purchase API ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Onboarding ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Operations ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Support ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna App ? Under Maintenance
Europe Operational
North America Under Maintenance
Asia Pacific Operational
Klarna Bank Account ? Operational
Europe Operational
Klarna Card Operational
Europe Operational
US Operational
Open Banking Operational
Europe Operational
North America Operational
Playground - Purchase API Operational
Europe Operational
North America Operational
Asia Pacific Operational
Settlement API Operational
Europe Operational
North America Operational
Asia Pacific Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 20, 2024

No incidents reported today.

Sep 19, 2024

No incidents reported.

Sep 18, 2024

No incidents reported.

Sep 17, 2024

No incidents reported.

Sep 16, 2024
Planned maintenance window for migrating the profile information
Completed - The scheduled maintenance has been completed.
Sep 16, 11:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 10:00 CEST
Scheduled - As part of our continuous efforts to improve the stability and consistency of our Persona Gateway service, we are migrating the profile informations. During this, we expect to have a readonly time window of around 30 minutes where updating the nicknames and/or preferred locale information through Klarna ecosystem will not be possible.
Sep 16, 09:21 CEST
Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024
Merchant Portal degradation
Resolved - This incident has been resolved.
Sep 11, 13:35 CEST
Update - We are continuing to investigate this issue.
Sep 11, 10:24 CEST
Investigating - We are currently experiencing issues with the Merchant Portal and our operations might be delayed. We are working to restore the service as soon as possible. Thank you for your patience.
Sep 11, 10:15 CEST
Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

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