Cync (the new name of C by GE)

4.5
64.3K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Control Cync and C by GE products with one game-changing app, powered by Savant—featuring a user-friendly home screen and navigation and a more personalized experience. It’s time to Experience Life in Cync.

What’s new?

The all-new Cync App, powered by Savant, was thoughtfully designed to give you the best smart home experience possible. The innovative features include:

Enhanced personalization:
• Add photos of your devices and rooms for easy identification and a more personal experience.
• Enjoy the dynamic home screen that changes to put your most used products at your fingertips

Dark theme option
• It’s back. Change the app interface to dark for easier viewing—especially late at night.

Our patented TrueImage technology
• Take a picture of your lights and experiment with colors and brightness from your smart phone—from a different room or away from home.

Advanced color control
• Add RGB values to match your light color with your paint or décor.
• Use the double color wheel to pinpoint the perfect color for your space.

Group devices within Rooms
• Add products to a group within a room to give you more control of your devices without creating new rooms in the app. Example: In your “Kitchen” room, separate “Island Fixtures” from “Ceiling Fan” for individual or paired control.
Improved stability and speed
• Connect to your products faster than ever before and get a much more reliable connection compared to the C by GE app.

What can you do with the new Cync App?
• Set a light schedule so you never come home to a dark house
• Change the colors or your space without painting
• Create multiple profiles and share control with more than one person at a time
• Set the perfect sleeping scene with one touch by pairing smart bulbs, smart plugs, and more.
• Add our Indoor Smart Camera to your entryway to make sure your kids got home from school safely.
• Keep your current C by GE products and connect them seamlessly with Cync products.
• With our Outdoor Smart Plug, you can turn on your outdoor holiday display with one touch from the comfort of your home.

Voice compatibility
Connect easily to Amazon Alexa or Hey Google for convenient voice control—with no hub needed.

New Cync products:
Want to build onto your smart home? Add these new products to your home and control everything through our new app.

Outdoor Smart Plug
• Extend smart control to your great outdoors. Want to activate the perfect patio with one touch? Add this all-weather product to your outdoor string lights and water features.

Indoor Smart Camera
• Keep an eye on your home from anywhere. With HD video and 2-way audio, you can keep an eye on your kids from a different room or watch your pets from work.

For more information about the new Cync App or other products, visit GELighting.com/cync

GE is a trademark of General Electric Co. Used under trademark license.
Updated on
Jul 8, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
61.7K reviews
The Glorious Raponator
September 4, 2024
App is trash. I've set routines, reset app numerous times and the lights pretty much come on when they want and do not follow the routine in place. My routine is set correctly. The light comes on at random times even when there is a routine scheduled. If you have a email address to contact, I would rather do that. Tried using the troubleshooting section. The "remove" button to remove all schedules does not allow me to press it. Why?!?!?!?!!! Why do schedule work one minute then they don't?!?!
4 people found this review helpful
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GE Lighting - A Savant Company
January 8, 2024
We apologize for any frustration. This is certainly not the experience we wish for our customers to have. Please consider contacting us at 1-844-302-2943 for assistance. A member of our team would be glad to address any difficulty with your Routines in the Cync app. -Cync Support
Perry Stamatiades
September 4, 2024
I've had an indoor light strip for over a year. Any time I connect it to the Cync app, it loses the ability to display any color temperature choices and a basic white light like it can out of box. I choose in app to display a default, "Cool White", and the strip is dark as if it were turned off. If I move to the color menu and choose blue, it immediately shows blue and seems to work. Seems the color LED's on the strip work, the color temp LED's in between don't. Please fix!
1 person found this review helpful
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GE Lighting - A Savant Company
September 4, 2024
Hello Perry, thank you for taking the time to leave a review. We apologize for any issues you may have encountered with your Cync Light Strip while using the Cync app. Don't hesitate to get in touch with the Cync Suppor at 1-844-302-2943 for further assistance. We would be happy to ensure that everything is working properly. -Cync Support
Brett Ledeker
August 24, 2024
So frustrating. I got lightbulbs with this app for a planted fish tank so I could set up a daily routine. The setup was fine. The real problem is that your routines can just stop working randomly. This could be because the power went out at your house, or a circuit tripped up, or the app kicked you out after deciding to update its password policy. Since I initially set it up 6 months ago, the routines have stopped working 6 or 7 times, all without warning. I have to manually reset the routines.
2 people found this review helpful
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GE Lighting - A Savant Company
August 26, 2024
Hello Brett, we apologize that you have experienced scheduling issues while using the Cync app. Please consider calling us at 1-844-302-2943 to assist further with resolving this. A member of the Cync Support Team would be happy to help make sure everything is working properly. -Cync Support

What's new

Welcoming the newest addition to the Cync platform: Undercabinet Fixtures! Available in 12in, 18in, and 24in, including puck versions. These sleek edge-lit lights illuminate countertops with vibrant colors and no hot spots.
- Added default color favorites
- Slight modifications to scenes, schedules, and troubleshooting
- Option to ignore system font sizes
- Fixed issue with lightshows not turning off simultaneously
- General bug fixes and performance improvements"