Airtel Xsafe

Airtel

4.1

7.68K reviews

100K+

Downloads

Everyone

About this app

At Airtel, we make products which are helpful, easy to use & beautiful. The Xsafe app is no exception.

Xsafe app is designed to work with a series of our home security cameras. With this you can easily manage your cameras & smart devices at the touch of a button on your smartphone.

Key features:
• View Ultra High Definition live-stream of cameras anytime & anywhere
• With 2 way talk you can speak via camera & app
• Create custom perimeter zone to get alerts only in your preferred area
• Get instant alert of motion, person & intrusion
• Smart AI for person detection
• Best in class AI powered active defence mode to deter intruders
• Share motion detection videos with your loved ones

Xsafe alarm system:
• Arm your cameras to detect a movement from the app
• Instant alerts of any movement & view recordings anytime & anywhere

With Xsafe, your loved ones are never away from you.

Updated on

Sep 4, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info, App info and performance, and Device or other IDs

This app may collect these data types

Personal info and App activity

Data is encrypted in transit

Data can’t be deleted

Ratings and reviews

4.1

7.54K reviews

Shibalik Sanyal

February 23, 2024

It's been a year I am using this service from Airtel and I am extremely disappointed. Why? Let's see, A. Extremely slow application, doesn't load when you need it most. B. The footages are mostly a minute long or less. Many times I have missed important footages even when I have motion detection enabled. D. Application logs out and removes all cameras for me and my wife frequently. E. Recorded footages are only available till 12 AM of the day, next videos are available after almost 12hrs.

11 people found this review helpful

Airtel

March 5, 2024

We're sorry that you're encountering problems with the Xsafe app. We recommend updating or reinstalling the app as a first step to troubleshoot the issue. If the problem persists, please send us your registered mobile number via email at airtelcares@airtel.com, and we'll investigate further to find a solution for you. Thanks, Team Airtel!

Sampat Kumar Reddi

February 7, 2024

Neither the Camera nor the App works properly.Camera on tracking mode is clueless and resets every couple of minutes even though there is no movement at all.Observed Camera to be tracking even when the tracking is off. Very frequently it goes into a dead space for no reason.Blind spot is 4 ft in radius.It sometimes doesn’t show the camera which is already added.Many times the video is not played and can’t track live video.

4 people found this review helpful

Airtel

February 8, 2024

Sampat, we certainly understand how disappointing this must be as this is not the service we would like our customers to experience. Please share your registered contact number and concern at airtelcares@airtel.com so that we can assist you further. Thanks, Team Airtel!

Sanjay Singh Chauhan

August 11, 2024

I have 3 cameras installed. App is too slow. Although it captures every movement but this feature is existing from ages. Also, video TTL is 7 days. Most of the time, camera goes offline and customer support is so bad that they will say it was a server error and it has been fixed, so we'll not register a complaint. And when there is an ongoing issue, we will be told that there is an issue from server, so please wait. All in all, no complaint is registered. Very bad expereince

14 people found this review helpful