Jobie Kittson
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Been great so far, coupons make the app *edit. After using the app for a while, it seems like there's trouble between the location food is delivered and which restaurant receives the order. Example: ordered from Taco Bell, knowing there's one within a few miles, but it sent the order all the way across town. Makes receiving the oder longer, and the driver is covering a lot more distance than necessary, affecting their tip/drive time/traffic.
12 people found this review helpful
Michael Grochmal
They give you good discounts if you don't use it for a while, otherwise the multiple fees per order make it a lot less appealing. Also, if your order is wrong, be ready to go through multiple agents for them to acknowledge that adding "no dairy" to an order means no cheese as well. There's a time and place for Postmates; big savings can include big headaches.
18 people found this review helpful
Salman Aslam Chaudhary
I recently had a very disappointing experience with the Postmates app. When I placed my order, all the items were on sale. I scheduled the order for delivery today and was billed accordingly. However, when I received the order and the final bill, I noticed that the items were charged at the regular price instead of the sale price. This is unacceptable and misleading. I hope Postmates addresses this issue promptly to prevent it from happening to other customers.
48 people found this review helpful