Hyland Software: Difference between revisions

Hyland Software Inc. is the developer of the enterprise content management (ECM) and process management software suite called OnBase. Applications of the suite are used by different industries, with the primary areas being healthcare, financial institutions, insurance, government, higher education and manufacturing. Hyland Software is headquartered^[1] in Westlake, Ohio and also has other offices in Lincoln, Nebraska; Irvine, California; Charlotte, North Carolina; São Paulo, Brazil; London, England; Tokyo, Japan; and most recently, Andover, Massachusetts.

Hyland Software was established in 1991 by Packy Hyland Jr. He met with members of The Necedah Bank to discuss its data processing and how electronic information technology could reduce printing costs by storing daily reports directly to optical disk. Packy Hyland created the first version of OnBase for The Necedah Bank, which became Hyland Software's first customer. Because OnBase was originally created for a bank, a majority of Hyland Software's customers were in the banking industry until recently when the healthcare providers found value from ECM technologies.^[2]

September 1, 2006: Matrix Imaging (private enterprise content management company in Bloomfield Hills, Michigan specializing in the higher education sector)^[3]

July 1, 2008: Liberty Information Management Systems (IMS) (private Costa Mesa, California-based enterprise content management company)^[4]
Hyland acquired the company to gain a larger customer and partner base. The office in California, with a move from Costa Mesa to Irvine, has been maintained.

July 1, 2009: Valco Data Systems (private, Salem, New Hampshire-based healthcare software and software integration company)^[5]
Valco's software was noted for being strongly integrated with software from MEDITECH.

March 1, 2010: eWebHealth (private, Reading, Massachusetts-based provider of hosted medical records workflow solutions) ^[6]
Their specific expertise is in the areas of coding and revenue cycle workflow solutions.

September 1, 2010: Hershey Systems (private, Santa Fe Springs, California maker of Singularity, a document management system marketed to higher education institutions) ^[7]

September 24, 2010: Computer Systems Company, Inc. (dba The CSC Group) (private, Strongsville, Ohio-based provider of healthcare software and document conversion services) ^[8]

August 29, 2012: SIRE Technologies, Inc. (private, Salt Lake City, Utah-based software developer focused on solutions for county and local governments)^[9]

February 28, 2013: AnyDoc Software (Tampa, Florida-based software developer focused on automated document, data capture and classification solutions) ^[10]

Healthcare- In December 2011, OnBase obtained meaningful use certification as an electronic health record (EHR) module from Drummond Group. This ECM solution is endorsed by American Hospital Association (AHA) Solution as the ECM solution of choice for hospitals. OnBase integrates with EHR software to incorporate unstructured data. This integration links structured and unstructured content and captures all patient information.

Financial Services- Hyland Software was named a 2012 Top Service Provider by Mortgage Technology magazine. ECM solutions help financial institutions manage content across the enterprise including processing loan applications, email archiving and service level transactions.

Government- Government agencies use ECM to eliminate paper and streamline services for constituents.

Higher Education- ECM software is used in colleges and universities to make decisions faster by eliminating paper and streamlining processes.

Insurance- Insurance agencies are leveraging ECM solutions to keep processes moving and get customer quotes and claims faster. Hyland is the 2012 RAVE Award Winner for Document Management.

Commercial solutions- ECM integrations have real-time data exchanges with enterprise resource planning systems(ERP) to connect data to their reference documents.

• Gartner Magic Quadrant for ECM 2010, 2011 and 2012 recognized Hyland Software as a "Leader"

• Ernst & Young – “Entrepreneur of the Year: Northeast Ohio 2012”

• Business Solutions Best Channel Product –

  - 2012
  - 2011
  - 2010
  - 2009 

• Business Solutions Best Channel Vendors –

  - 2012
  - 2011
  - 2010
  - 2009

• 2012 Who’s Who: 150 names to know in Northeast Ohio – AJ Hyland

• Microsoft – “Partner of the Year Winner 2007”

• Microsoft – “Partner of the Year Finalist 2009”

• Microsoft – “Partner of the Year Finalist 2011”

• “NorthCoast 99: Great Workplaces in Northeast Ohio” –

  - 2005 – 2012 
  - 2000

• Software Magazine – Software 500

  - 2007 - 2011

• 2011 Crain’s Cleveland 100 Largest Northeast Ohio Employers

• 2010 NEOSA Best of Tech Awards: Leadership Award

• Forrester Wave for Enterprise Content Management

• Hyland Software celebrated its 10,000 lifetime customers in June 2011

• Cleveland Corporate Challenge Winner, 2010 – 2012

• Opening of Hyland Software UK Ltd.

• Hyland offers an annual conference in September for customers and partners to learn about new product functionality.

Hyland Software's OnBase product integrates document management, business process automation and records management. Industry analysts such as Forrester Research focus on the product's foundational ECM functionality, like imaging and archiving capabilities, as its strengths.^[11]

The OnBase product also offers integrations with Microsoft,^[12] SAP, Oracle Corporation^[13] and Lawson to gain more value from existing technologies.

OnBase enables organizations to:

  - Capture documents and data 
  - Process documents more efficiently 
  - Access information 
  - Integrate with other applications 
  - Measure the health of the business 
  - Store documents securely

Hyland offers a Software-as-a-Service (SaaS) solution of OnBase software known as OnBase Online. This service is a cloud-based version of Hyland Software's traditional OnBase product offering. Applications are hosted at a data center and accessed over a secure Internet connection. OnBase Online is chosen by organizations that want a flexible deployment without large upfront hardware expenses.

Hyland Software has been recognized in the Northeast Ohio region for its organizational culture. It was named to the NorthCoast 99, an annual recognition program that honors 99 workplaces in Northeast Ohio, in 2000, 2005, 2006, 2007, 2008, 2009, 2010, 2011, and 2012.^[14]

The company was also named on the Top Workplaces in Cleveland in 2011 and 2012.

Hyland Software's philanthropic focus is on supporting proven nonprofit programs that:

  - Promote and develop youth education in technology
  - Expand organizations’ capacity through the use of technology
  - Actively engages its employees in their individual charitable interests

• Business Process Management
• Document Management
• Enterprise Content Management
• Records Management

Wikimedia Commons has media related to Hyland Software.

• Hyland Software official website
• ECM 101 Research Guide
• Gartner Magic Quadrant Update, Document Imaging Talk, November 22, 2010