Topic
Replies
Answered
Customer Insights - Journeys forum Responsive forms have unexpected grey horizontal lines

Last replied Posted on by BeeKay 34

Hi Experts, I'm creating a form for leads in Customer Insights - journeys > Real-time Journeys. On mobile the form has grey horizontal lines be...

1
Replies
Unanswered
Customer Insights - Journeys forum How to use Lead Score in Segment ?

Last replied Posted on by CU05091625-0 0

Hello.   I would like to use a Lead Score in the segment. For exemple, create a segment for all leads with a Score D. It doesn't work, I hav...

1
Replies
Answered
Customer Insights - Journeys forum Settings > Add-Ons

Last replied Posted on by Kendra Porter 10

Are there currently any Add-Ons available in Customer Insights - Journeys? I'm not sure if this is a privilege issue or there are actually none avai...

1
Replies
Suggested answer
Customer Insights - Journeys forum Segment not working - Contacts in a ML but not those who has registered to an event.

Last replied Posted on by S.R 31

Hia all,  I want to run a simple query, in a RTJ segment.  Give me all contacts who are part of a Marketing List (Invitational list to a...

1
Replies
Unanswered
Customer Insights - Journeys forum Segment options not showing

Last replied Posted on by SB-08051316-0 20

Is there a way to add options to this list?  

1
Replies
Unanswered
Customer Insights - Journeys forum Error:Status:400 on Real-time email test sends

Last replied Posted on by jamest1994 3

Hi all, when trying to send a test email in real-time marketing a number of users are receiving the below error. This only occurs when a test contac...

2
Replies
Suggested answer
Customer Insights - Journeys forum Email delays when sending as part of journey

Last replied Posted on by CU03091336-3 2

I am noticing that when running a journey that is a delay of around 1 hour from the scheduled start time of an email to its delivery. Could this hav...

2
Replies
Unanswered
Customer Insights - Journeys forum List of unsubscribed contacts from email

Last replied Posted on by CU21081306-9 2

When I go inside a journey in Customer Insights, after selecting an email I can take a look at the analytics and see which users have unsubscribed: ...

3
Replies
Unanswered
Customer Insights - Journeys forum Import list of contacts to Real-Time Segments

Last replied Posted on by SG-29041047-0 1

Hello everyone!   As we all now are moving from Outbound to Realtime, our organization are having some issues with importing lists to REal Tim...

1
Replies
Unanswered
Customer Insights - Journeys forum Real Time Marketing Consent Center

Last replied Posted on by DP-27081950-0 0

We have been working to set up the marketing real-time consent center and are running into a couple of issues.   1.  When adding the pre...

1
Replies

Helpful resources

Quick Links

Dynamics 365 Community Update – Sep 16th

Welcome to the next edition of the Community Platform Update. This is a weekly…

Announcing Our 2024 Season 2 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,349 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 228,212 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans